Privacy Policy

1. Introduction

At MockupStack ("we", "us", or "our"), protecting your privacy is our top priority. This Privacy Policy describes how we collect, use, store, and share your personal information when you use our website, mockupstack.com, and our services.

2. Information We Collect

We collect information to provide a better, faster, and more secure experience. The types of personal information we collect include:

• Account Information: When you register, we collect your email address, password hash, and plan status (Free or PRO).
• Billing Information: When you purchase a PRO subscription, payment-related information is processed directly and securely by our payment partners (Cryptomus and Creem). We do not store full credit card numbers or raw wallet private keys on our servers.
• Usage & Screenshots: We temporarily process the screenshots you upload to render them onto device templates. These screenshots are held in memory or temporary server cache during the rendering process and are automatically purged. We do not inspect or sell your private screenshots.

3. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your user account.
• To process and verify payments for subscription upgrades.
• To provide and improve our mockup generation and image export services.
• To ensure security, prevent abuse, and enforce our Terms of Service.
• To communicate critical system notifications or respond to support requests.

4. Data Retention & Deletion

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. You have the right to request the complete deletion of your account and associated personal data at any time by contacting us at [email protected].

5. Cookies & Tracking Technologies

We use essential cookies to manage your active login sessions and verify your identity. We may also use light web analytics tools to measure platform performance, load times, and error rates. You can manage cookie preferences in your browser settings; however, disabling essential cookies will prevent the application from working properly.

6. Third-Party Service Providers

We partner with trusted third-party services to handle specific business operations:

• Cryptomus: Secure cryptocurrency payment gateway for processing PRO subscription purchases.
• Creem: Authorized merchant of record for processing global credit card and debit card payments.
• Vercel / Railway: Cloud hosting infrastructure providers that host our application servers securely.

These third-party providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Security of Your Data

The security of your personal data is highly important to us. We implement industry-standard administrative, physical, and technical security measures (including HTTPS encryption, database access controls, and rate-limiting) to protect your information against unauthorized access, loss, or alteration.

8. International Data Transfers (GDPR Compliance)

MockupStack is based in Turkey and operates globally. By using the Service, your information may be transferred to and maintained on computers located outside of your state, province, or country, where data protection laws may differ. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the European General Data Protection Regulation (GDPR).

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, your data rights, or GDPR compliance, please reach out to us: